Reference

Terms That Shape Your x100 Account

x100 sets out the account rules, content access limits and verification steps in one place, so you know what applies before you open your account.

Local lawAccount useVerificationData use

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How These Terms Apply in India

x100 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to your account, your use of content, and any request you send through the wallet or support tools on x100. If a clause does not match local law, the local rule applies for the relevant part, and the rest of the terms stay

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in force. We may ask for identity checks, proof of payment, or a fresh acknowledgement before we let an account continue after a change to contact details, device risk, or legal status. For India accounts, deposits or withdrawals mentioned in the terms refer to the payment
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rails we support here, including UPI, Paytm and PhonePe, and the actual route can depend on bank checks, network status and local law. If we suspend, limit or close access under these terms, we will keep the reason tied to the relevant clause and the record
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we need for compliance and dispute handling.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

FIND THE RIGHT TEAM

Where To Raise A Clause Query

If a clause is unclear, our support routes help you get the exact wording you need. Use the inbox inside your account for routine questions, the listed support email for written queries…

In-account inbox Send a message from the inbox inside your account when you want the current wording, a clause explanation, or a copy of the notice tied to your profile. We answer against the same record you see on screen, so replies stay specific.

Support email Use the listed support email for a written query, especially when you need a trail for a correction request or a dispute about a clause. Add your registered name and any reference number so we can match the account quickly.

Postal notice If your request needs a signed trail, send it to the postal address in the footer. This route suits formal notices, address changes and written objections when you prefer paper handling over chat.

RECORDS AND ACCESS

How We Handle Records And Access

We keep the policy practical: store only the data needed to identify the account, process requests and handle disputes under the terms.

Data on file

We keep the account details needed to identify you, process requests and handle disputes under the terms. We do not expand that use beyond what the terms and privacy notice allow, and we avoid sharing it for unrelated purposes.

Cookies and sessions

Session cookies keep you signed in and remember language, device and timeout settings. If you clear them, some preferences reset, but your account record stays intact and the terms still apply to the same profile.

Sign-in checks

We may ask for an extra sign-in check when access looks unusual or a device changes. That helps us protect the account, reduce fraud risk and keep your record aligned with the person using it, not with a guess.

Retention window

Records tied to payments, notices and dispute handling stay on file for the period required by law or contract. After that window, we archive or remove them under our retention schedule, unless a hold is needed.

Request changes

If your name, contact details or consent choices need an update, send a request from the address on file and include enough proof for us to verify the change before we edit the record in our system.

Who to contact

For a policy question or a formal request, contact the team through your account inbox or the support address listed on the site. We route legal matters separately so they reach the right person without delay.

Questions About These Terms

These answers cover the parts of the terms you are most likely to check before opening an account or sending a notice. We keep the wording tied to account use, data handling, access limits and written requests so you can find the relevant rule quickly. If your situation turns on local law, the local rule applies for that part, so you know what applies before you proceed.

They cover account use, access limits, verification, data handling, notices and the steps we may take if a rule is broken. If a local rule differs, the local rule applies for the part in question.

Yes. Access can change if local law changes, your account details need re-checking, or we see a security issue. We keep the change tied to the clause that allows it and explain the reason in the record.

We use the data needed to run the account, verify identity, process requests and keep legal records. We do not use it for unrelated purposes that are outside the terms or the privacy notice.

Send the update request from the address on file and include proof that links you to the account. Once we verify it, we edit the record and keep the earlier version where law or disputes require it.

Yes. We may ask for an extra check when a request looks unusual, a device changes or a notice needs confirmation. That helps us protect the account and avoid mistakes in the record.

We keep records for the period needed to manage contracts, legal duties and disputes, then remove or archive them under our retention schedule. The exact window depends on the type of record and local law.

Use the in-account inbox for fast routing or the support email listed on the site for a written trail. If the matter needs postal delivery, use the address in the footer and include your account reference.

Terms That Shape Your x100 Account

Where To Raise A Clause Query

How We Handle Records And Access

Data on file

Cookies and sessions

Sign-in checks

Retention window

Request changes

Who to contact

Questions About These Terms

01 What do these terms cover?

02 Can access change after I join?

03 How do you use my data?

04 What if my contact details change?

05 Can you ask for more checks?

06 How long do you keep records?

07 Who should I contact about a formal notice?

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